Article 1 – Purpose
These general conditions of sale (hereinafter the “CGV”) govern all relations between LES JUMEAUX, a simplified joint stock company with capital 50000.0, registered in the Trade Register under number 527709018, including the head office is located at 12 RUE JEAN JAURES 93230 ROMAINVILLE France, represented by Karim LOUMI in his capacity as manager, (hereinafter the “Company”) and any natural person visiting or making a purchase via the Site, (hereinafter " the customer ").
Article 2 – Acceptance of the General Terms and Conditions
The Customer is invited to carefully read the General Terms and Conditions in force prior to any order. By placing an order on the Site and checking the box “I acknowledge having read the General Conditions of Sale and I accept them”, the Customer certifies being a natural person aged at least 18 years old (or having the authorization of the authorized person on the date of validation of his order) and acknowledges having previously read and accepted without restriction the applicable conditions of sale upon its purchase at the time of placing the order. The Company reserves the right to modify its T&Cs at any time, the conditions applicable and enforceable against the Customer being those in force on the date of the order by the Customer. These T&Cs are permanently accessible at the following address: shop.boucherie-lesjumeaux.com in a computer format allowing their printing and/or downloading, so that the Customer can proceed to their reproduction or their safeguard.
Article 3 – Products and availability
In accordance with article L.111-1 of the Consumer Code, the Customer may, prior to ordering, read, on the Site, the essential characteristics of the Product(s). ) that he wishes to order.
The products in our offer comply with the regulations and standards in force in France and/or in the European Union on the date of their delivery.
Each product is accompanied by a description allowing the customer to know the essential characteristics of the product; However, the photos and illustrations are only indicative. Likewise, for cut products, their weight is likely to vary depending on the cut within a range of +/- 10% compared to the weight indicated on the product description. If the weight of the product when cut is 10% greater or less than the weight indicated in the description, the excess or insufficient weight will not give rise to any proportional increase or decrease in the price.
Consequently, our liability cannot be sought or incurred in the event of errors, inaccuracies or omissions relating to the information in our offer posted online on this site.
We reserve the right to modify our offer at any time and without notice. Consequently, the products in our offer are available as long as they appear on the site and while stocks last. The availability or not of a product as well as the delivery time is indicated to the customer when entering the order form and is confirmed to them in the acknowledgment of receipt of the order referred to below. In the event of unavailability of one or more Products ordered, the Company will inform Customers as soon as possible.
Article 4 – Orders
Orders for Products are made directly online on the Site. Telecommunications costs when accessing the Internet and using the Site remain the responsibility of the Customer.
To place an order, the Customer must follow the different steps described on the Site, and in particular create their Customer account by providing the various mandatory information identified by an asterisk.
The Customer is entirely responsible for the information entered in their order form. If it is not completely completed, the order form will not be validated. Consequently, our liability cannot be sought or incurred in the event that we are unable to deliver or execute the order due to 'errors, inaccuracies or omissions relating to this information.
The sales contract is deemed to have been formed when the order has become final.
Any order only becomes final after the Customer has clicked on “I have read and accept the general conditions of sale” and “Confirm my order” and, therefore, acknowledges acceptance of the content and conditions of your order, as well as these General Terms and Conditions.
The Company will then notify the Customer of their final order by email, and will begin preparation and delivery of the order only after receipt of the full price.
The Company reserves the right not to accept the order of a Customer with whom there is a dispute or in the event of non-payment by the latter, or in the event of an order for the same product in quantities abnormal.
Articles 5 – The Price
The sales prices of the Products online on the Site are indicated in euros and all taxes included (TTC).
They take into account the VAT applicable on the day of the order. The sales prices Products may be modified by the Company at any time, the prices applicable to the Customer being those in force at the time of confirmation of the order on the Site.
The prices do not include shipping costs, invoiced in addition of the price of the Products purchased (see article 7 below in this regard). Shipping costs will be indicated before the order is recorded by the Customer.
The amount of the order that the Customer will have validated when making payment is the final price - all taxes included and including the amount of delivery costs - and the maximum that can be debited.
Article 6 – Payment
The price is payable in cash on the day the order form is entered by the Customer. Payment is made by bank card: Carte Bleue, Visa Card or Mastercard.
Information transmitted by the customer from his computer do not circulate unencrypted on the net, do not pass through this site and are not recorded on our servers; the customer must therefore communicate this information during each new order.
In the event of refusal by the bank payment center concerned, the order will be automatically canceled and the customer will be informed by telephone or by sending an e-mail.
Article 7 – Delivery
It is up to the Customer to check whether their delivery address is located in the valid delivery area indicated on our site.
The Company, via its service provider, undertakes to do all its possible possible to ensure delivery of the products ordered to the address and within the time slot indicated. The Customer or the recipient undertakes to be available to receive said order in accordance with what he himself has validated. In the event of absence of the Customer or the recipient during the delivery of his order, our service provider will arrange a new appointment with him. Any costs of this new delivery will be the exclusive responsibility of the Customer. In the event of it being impossible to deliver the order within the necessary deadlines taking into account the very nature of the products, payment for the order will remain with the Company as compensation.
The products travel at the Customer's risk. The products are delivered by a carrier which guarantees compliance with the cold chain from their departure from the Seller to the delivery location indicated by the Customer.
It is also up to the Customer to anticipate their order taking into account shipping and delivery times especially in the case of orders placed on Friday or weekend. The following table tells you the delivery day depending on your order day:
- Order from Sunday to Wednesday 12 p.m.: Delivery possible on Thursday from 2 p.m.
- Order from Sunday to Thursday 12 p.m.: Delivery possible on Friday from 2 p.m.
- Order from Sunday to Friday 12 p.m.: Delivery possible from Saturday 14
Article 8 – Receipt
The Customer or the recipient is required to check the apparent condition of the package and the products upon delivery in the presence of the delivery person. In the event of an anomaly noted, the Customer or the recipient must inform the delivery person of the damage or failure noted and formulate said failures or reservations in writing, dated and signed. The Customer or the recipient must keep a written copy of the form noting the reservations. In the event of an anomaly or failure as to the content of the products (missing, non- compliance with the order…) the Customer will contact the Company within 24 hours of receipt of the order. Failing this, delivery will be deemed to be in compliance with the Customer's order.
Article 9 – Right of withdrawal
In application of the provisions of article L.221-28 4th, the right of withdrawal cannot be exercised for the supply of goods likely to deteriorate or expire quickly. The customer cannot therefore benefit from a right of withdrawal following an order for products.
Article 10 - Intellectual property
Under no circumstances is the Customer authorized to download or modify all or part of the Site and in particular its content (Products listed, descriptions, images, videos, articles, etc.). The Site or any part of the Site must under no circumstances be downloaded, reproduced, copied, sold, used or exploited for commercial reasons without the express written authorization of the Company. Generally speaking, all elements protected by copyright and more broadly by the intellectual property rights appearing on the Site (brands, logos, other distinctive signs, photos etc.), will remain the full and entire property of the Company or its partners/suppliers. Reproduction or use of all or part of these elements is only authorized for the exclusive purposes of information for personal and private use, any reproduction and all copies made for other purposes being expressly prohibited. Any other use constitutes counterfeiting and is punishable under the intellectual property law, except with prior written authorization from the Company.
Article 11 - Personal data
The first name, last name, postal address, telephone number, email address, payment card number as well as any data communicated on or via the Site or generated by the Customer's browsing constitute personal data. In accordance with legal obligations, the Company keeps this information under reinforced security conditions and for limited periods of time proportional to the purposes for which the Customer communicated it to the Company, i.e. to process orders via the Site. , to enable him to benefit from the services offered by this Site, if necessary send him commercial proposals likely to interest him, or to transmit to the Customer in return the information that he may have requested from the Company through the filling questionnaires or sending emails. Certain information requested in the forms is mandatory and is indicated by an asterisk; if the Client chooses not to communicate it to the Company, the Company will not be able to process the request. in accordance with the provisions of the Data Protection Act of January 6, 1978, the automated processing of personal data carried out from the Site has been declared to the National Commission for Data Protection and Liberties ( CNIL).In accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, a right of access, rectification, and opposition to all of his personal data by writing and providing proof of identity, to SAV@boucherie-lesjumeaux.com.
Article 12 - Force majeure
The Parties cannot be held responsible if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, in meaning of article 1218 of the Civil Code.
Article 13 - Entirety
In the event that one of the clauses of these T&Cs is void for any reason whatsoever, the validity and compliance with the other provisions of the T&Cs will not be affected.
Article 14 - Applicable law - Dispute resolution
These conditions of online sale are subject to French law. In the absence of amicable settlement, disputes relating to orders placed on the Site are under the exclusive jurisdiction of the French courts, notwithstanding multiple defendants or appeal warranty.
